Please send back using a service that has tracking to the following address:ĪUSTRALIAN CONSUMER LAW AND FAULTY RETURNS: Returns will be processed 3-10 working days after receipt. You do not need to contact us but you do need to include the original order number with your return. Please send the item back to the following address ensuring it will arrive to us within the eligible timeframe. If you wish to return any unworn/fully tagged items to us: Please return items in the manner they arrive, buttoned up and folded as they are sent.ĮXCHANGES - We do not do direct exchanges but do offer a store credit to repurchase the new size/colour. Items must be returned in the original packaging and condition. Please be very careful when trying items on. (Please note that when the parcel is being delivered to a parcel locker or P O Box it is from the day of delivery - even if you don't collect immediately).Īny goods which have been worn, are soiled in any way, have any odours including deodorant, perfume, washing powder, make up or marks or do not have the return tag still attached will not be accepted for return under any circumstances. We will accept returns items for return up to 10 days from the day of delivery for Australian customers and 21 days from the day of delivery for international customers. Your item must be received as per our policy below: NO CREDIT/REFUND IS GIVEN EXCEPT IF THE ITEM IS DEEMED FAULTY. Sale items are eligible for gift card/store credit only with exception of FINAL SALE ITEMS.įINAL SALE ITEMS ARE NOT ELIGIBLE FOR RETURN. No refunds will be given except if the garment is deemed to be faulty. If you are not completely happy with any full priced minnie + MAXXIE purchase, we will happily issue a credit voucher if the item is returned within 10 business days of receipt. RETURNS POLICY – UPDATED 29 NOVEMBER 2022
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